Generate the correct codes to forward unanswered and unreachable calls to your AI receptionist
🔔 Important Notice
Some networks may forward to voicemail instead of your number unless voicemail is fully turned off.
To disable voicemail: Dial 1760 and press Call
To turn it back on: Dial 1750
⚠️ Enter Your AI Receptionist's Number (NOT Your Own Number)
This is the phone number ARROW provided for your AI receptionist. When someone calls you and you don't answer, the call will forward to this AI receptionist number.
✅ Example: If ARROW gave you +442082649834, enter that number here.
💡 This must be the phone number provided by ARROW for your AI receptionist (starts with +44)
Use the tool above to generate both GSM forwarding codes. Fill in your mobile provider, your AI receptionist's phone number (the number ARROW provided, NOT your own number), and your preferred delay (we recommend starting with 10 seconds).
Copy the *61 code and dial it exactly as shown in your Phone app. Press Call and wait for a confirmation message from your network. This activates forwarding for calls you don't answer after your chosen delay.
Copy the *62 code and dial it exactly as shown. This ensures that if your phone has no signal, is turned off, or is in airplane mode, your AI receptionist will still pick up the call.
Call your mobile number from another phone (or ask a friend to call you). Let it ring for longer than your set delay without answering. The call should forward to your chosen number. You can also test the *62 scenario by turning on airplane mode and calling your number.
If calls successfully forwards to your AI receptionist, you're all set! If calls go to voicemail instead, proceed to step 6.
If calls still go to voicemail instead of forwarding, you'll need to temporarily disable voicemail:
To turn off voicemail: Dial 1760 and press Call
To turn it back on later: Dial 1750
After disabling voicemail, test the forwarding again (step 4).
If you're not enjoying the call forwarding or want to turn it off, simply dial ##002# to cancel all forwarding settings instantly. No fuss, no fees.
GSM codes are standardised commands that have been built into mobile networks for decades. We didn't invent them—they're part of the original GSM (Global System for Mobile Communications) standard that's been around since the 1990s.
Think of GSM codes like secret shortcuts built into your phone's operating system. When you dial a specific combination of numbers, stars (*), and hashes (#), your phone sends a direct command to your mobile network's computer systems.
*#06# - Show your phone's IMEI number*#100# - Check your account balance##002# - Cancel all call forwarding*61*number*delay# - Forward missed calls*62*number# - Forward when unreachableGSM codes are simply the "native language" that mobile phones use to communicate with network towers. This tool just helps you generate the right codes for call forwarding—the heavy lifting is done by technology that's been tested and trusted for over 30 years.