We've built an AI phone agent that answers calls, gathers the right details, checks or creates customer records, and books jobs straight into Simpro.
This example uses a boiler service call, but the same process applies to any home-service trade: plumbing, heating, electrical, drainage, pest control and more.
Understands what the caller needs within seconds.
Captures accurate addresses using a postcode lookup tool, avoiding misheard road names.
Finds existing customers in Simpro or creates new records when needed.
Handles service address and billing address separately with full accuracy.
Collects relevant job details such as equipment type or problem description.
Selects engineers who have the right qualifications for the job.
Checks available time slots and books the job directly into Simpro.
Can send follow-up confirmations if required.
The core system is already functioning. The last stretch is about shaping the flow to suit a real Simpro business: sorting small edge cases, refining call handling, and confirming the preferred approach for certain job types.
We're inviting one or two Simpro users to test with us through Q1 2026 so we can finish this properly.
You don't need any technical background. We handle the build; you simply run a few trial calls and share your thoughts.
Early access to an AI receptionist that books jobs directly into Simpro.
Reduced admin and fewer missed calls.
Tailored setup for your business.
Preferential pricing when we release the full version.
Direct support from the core development team.
Leave your details below and we'll be in touch with the next steps. We're selecting only a small number of partners so we can give each team enough attention.
If you'd like to talk through the demo or ask anything before signing up, email us at ben@steadybow.co.uk
You can read more about similar projects on our case studies page.