AI Receptionist for Estate Agents: Stop Losing Leads to Missed Calls
An AI receptionist built for estate agents. Answers every call, qualifies buyers and vendors, and sends you the details instantly. No software. No dashboards. We handle everything.
Used by businesses across the UK: estate agents, salons, trades, and more.
The Call You Didn't Answer
You're mid-viewing with a buyer. Your phone buzzes in your jacket pocket. You can't pick up.
By the time the viewing's done, you've got a missed call and no voicemail. That could've been a vendor wanting a valuation on a four-bed detached. A cash buyer ready to move. A developer looking for an agent to market 20 new-build plots.
Here's the problem for estate agents:
You're almost never at your desk. Viewings, valuations, accompanied viewings, property inspections. The office phone rings, but you're out earning the money
Evenings and weekends are peak enquiry time. That's when people browse Rightmove and Zoopla, find a property they like, and actually pick up the phone. Your office is closed
Buyers don't leave voicemails. They call the next agent on the listing. You won't even know they tried
Every missed call has real commission behind it. A single lost instruction could be worth £5,000-10,000+. That's not a nuisance call. That's your revenue walking out the door
You can be the best agent in town. If nobody's picking up the phone when it matters, the instruction goes to someone else.
Matt at Billingham Properties had exactly this problem. Eight agents, one busy office, calls slipping through the cracks. Since switching to ARROW, they've handled over 1,000 calls with zero missed. Read the full story →
How ARROW Works for Your Agency
See how ARROW works in detail, or follow the four steps below.
15-Minute Call With Our Human Team
No dicking around with apps and forms, chat to our human team instead! We want to learn about your agency: sales, lettings, both? The areas you cover, your typical price brackets, how you handle viewings, and any questions you want asked upfront.
We Train Your AI Receptionist
Your custom AI receptionist gets trained specifically on your agency. They'll know the difference between a buyer looking for a three-bed semi and a vendor requesting a free valuation. They'll ask the right qualifying questions: property type, budget, area, timescale, chain position.
Every Call Gets Answered, 24/7
Just forward your calls to us. From that moment, every single call gets answered - Saturday viewings, evening portal browsers, bank holidays, while you're out on a valuation. No hold music. No voicemail. A professional, natural-sounding conversation every time.
You Get the Details Instantly
After every call, your AI receptionist texts or emails you a complete summary: caller name, number, whether they're buying or selling, property requirements or address, budget, and timescale. You see it the second the call ends. No logging into anything.
Built for Property, Not Generic Businesses
Most AI receptionist tools are built for offices and call centres. ARROW is different because we're a managed service. We train and monitor your AI specifically for estate agency.
What that means in practice:
Understands property terminology
Your AI receptionist knows the difference between freehold and leasehold, sole agency and multi-agency, exchange and completion. We train them on your agency, not generic business scripts.
Handles buyers and vendors differently
A first-time buyer asking about a specific listing needs different handling from a vendor requesting a free valuation. ARROW captures the right details for each.
Qualifies leads properly
Doesn't just take a name and number. Captures property type, budget, area, timescale, chain position, and mortgage status. Everything you need to prioritise and follow up.
Filters out time-wasters
Marketing agencies, "we want to redesign your website" calls, and cold sellers. Your AI receptionist handles them politely without wasting your time.
No software to learn
Other providers give you a login and leave you to configure everything yourself. We handle the setup, the training, and the ongoing tweaks. You're an estate agent, not a software developer.
What Happens When Your Phone Rings
Evening Portal Browser
It's 7:30pm on a Wednesday. Someone's been browsing Rightmove, found a property they love, and picks up the phone to ask about viewings. Your office closed at 5:30. Without ARROW, that call rings out and they've booked with another agent by morning. With ARROW, they get a proper conversation, their details are captured, and you've got a qualified lead waiting when you check your phone.
You're Mid-Viewing
You're showing a buyer around a three-bed semi. Your phone buzzes twice in your jacket pocket. You can't answer - you're mid-pitch. ARROW handles both calls: one's a vendor wanting a valuation, the other's a buyer asking about a new listing. When the viewing wraps up, you've got two qualified leads in your texts. No missed opportunities.
Developer Instruction
A property developer calls about marketing 20 new-build plots. You're out doing back-to-back valuations and can't pick up. ARROW takes the call, captures the development details, plot count, price range, and timescale. That instruction could be worth six figures in commission. Without ARROW? They've already called the agent down the road.
Spam and Time-Wasters
"Hi, I'm calling from a digital marketing agency..." ARROW recognises this isn't a genuine enquiry and handles it politely without bothering you. You never even know it happened.
See more real success stories from businesses using ARROW.
Straightforward Pricing for Estate Agents
ARROW plans start at £99/month. No contracts. No hidden fees. Cancel anytime.
What's Included
- 24/7 AI call answering
- Buyer and vendor lead capture
- Instant SMS/email notifications
- Agency-specific training
- Ongoing monitoring & tweaks
- Viewing and valuation request capture
- Spam filtering
- Setup and onboarding
The average instruction is worth £3,000-8,000+ in commission. One missed valuation call is months of ARROW subscription down the drain. Matt at Billingham Properties worked out that traditional call answering would have cost him £1,500+ a month. He's paying a fraction of that with ARROW.
What Estate Agents Ask Us
Looking for a human alternative? See our virtual receptionist comparison. Or explore our other industry pages: AI receptionist for plumbers, AI receptionist for car garages, and AI receptionist for salons.